How to delete your account?

How do I know if someone is serious about finding a partner?

We encourage all members to be open and honest about what they’re looking for. Profiles that are complete and include detailed preferences and values are more likely to attract serious connections.

What makes the premium membership worth it?

Premium membership unlocks exclusive features like having up to 3 active chats simultaneously, horoscope matching, access to detailed partner preferences, and more personalised connections for a seamless experience.

Can I see who has viewed my profile with a premium membership?

Yes, premium users can see a list of people who have viewed their profile, giving you better insights into who might be interested in you.

What is the horoscope matching feature?

Horoscope matching allows premium users to check astrological compatibility with their potential matches, which is a popular preference in South Asian culture.

How many chats can I have at a time with premium?

Premium members can have up to 3 active chats simultaneously, ensuring you focus on meaningful conversations without being overwhelmed.

Step 1: Open the UrbanMatch App

Step 2: Go to Home page and tap on your profile picture at the top right corner.

Step 3: Tap on settings.

Step 4: You will see a Delete Account option at the bottom of this page. Tap on it.

Step 5: Choose the reason for the deletion of account, type delete in the box below and tap on delete account.

Step 6: Finally, tap Yes if you are sure you want to delete your account.

Are the mixers gender-balanced?

Yes, we ensure our mixers are gender-balanced, creating a fair and comfortable space for everyone to connect.

What types of activities are included in UrbanMatch Mixers?

Our mixers include a variety of fun activities like icebreakers, group discussions, speed dating rounds, and themed group activities to help you connect with others and enjoy the experience.

Is there a cost to attend an UrbanMatch Mixer?

The cost for attending an UrbanMatch Mixer will be clearly mentioned in the app when you sign up. Some mixers may be free, while others may have a small fee depending on the event type. Be sure to check the event details for accurate pricing information.

What should I wear to an UrbanMatch Mixer?

For in-person mixers, wear something comfortable yet stylish. The goal is for you to feel confident and at ease. For virtual mixers, just make sure you look presentable on screen—your personality does the rest!

Can I bring a friend to an UrbanMatch Mixer?

Currently, our mixers are designed for singles only, as the focus is on creating meaningful connections. However, feel free to share the experience with friends and encourage them to join future mixers!

Can I set privacy settings on my profile?

Absolutely! Take control of your profile by heading to Settings and selecting the appropriate options according to your preferences.

Can I control who can visit my profile on the site?

You bet! Our platform allows you to have complete control over who can visit your profile.

Is my data safe?

Yes! Your data is encrypted and stored securely. We take your privacy seriously and adhere to strict data protection policies to ensure your personal information is safe and protected.

How can I recognize and avoid fraud?

To avoid fraud, be cautious of suspicious profiles or messages. Always verify profiles through selfie verification before engaging in personal conversations. If you encounter anything unusual, report it to our team, and we’ll take action promptly.

What is selfie verification?

Selfie verification is a security feature that requires you to take a selfie to confirm your identity. This process ensures that the person behind the profile is authentic, adding an extra layer of security to your account.